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    QUESTIONS FOR THE DESIGN OF PRODUCTION AND DELIVERY


    Can you make a gift with MY music?

    " Yes! We make gifts ONLY with YOUR music.

    »We will not be able to take your order to work without an audio file

    »Choose the music offered to the product or attach your audio file

    How to place an order?

    »Select item

    »Choose or attach your audio file

    »Attach a photo and write the text in the comments (if the card)

    »Click place order

    »Enter shipping address and pay for the order

    How long is the order made?

    »Standard orders are done within 1-8 business hours

    »Exclusive jewelry boxes, wedding cards from 1 to 7 days

    How fast can I get my order?

    When ordering after 13:00 Moscow time. they go to work in the afternoon or the next working day in the morning. When ordering before 13:00, it is possible:

    »St. Petersburg shipment at own expense in day of the order

    »St. Petersburg courier the next business day

    »Moscow - one day after order

    »Moscow - on the next. day (urgent delivery 1500r

    »Regions - 2-5 days

    »Details in the Shipping section.

    The term and cost of delivery are determined AUTOMATICALLY at registration of the order!

    How to find out the exact delivery time and price?

    »Place an order and get accurate information

    »Use the calculator

    Do you work \ deliver on weekends

    »Our production (in St. Petersburg) works all days except Sunday

    "Possible delivery on Saturday (with a coefficient of 1.5)

    »Other days delivery by appointment

    »Ordering points open on Saturday

    Can I pick up by myself how much does it cost

    »Pickup is possible in cities where there are points for issuing an order (CDEC)

    »Cost and terms are calculated automatically at checkout.

    »In St. Petersburg, you can pick up for free during opening hours



    REGISTRATION OF THE ORDER FROM THE MOBILE PHONE

    How to place an order with IPHONE

    Since iOS is a closed file system, even the location of certain types of files can raise questions. The thing is that the document, photo or video can be located in completely different places. For example, photos and videos in the Photos application, and documents or other files in iCloud Drive or some third-party cloud storage, like Dropbox or Yandex.Disk. Therefore, when sending different types of files, the approach will be somewhat different ..

    "1. Click on the select file (on our website, in the item card) and determine the available space \ folder on the phone

    »2. Create an audio file (s), save them on your phone or record via instant messengers or the Voice Recorder application.

    "3. Copy the audio file (s) to this folder (which can be accessed through the site)

    "4. Complete and pay for the order from a mobile phone (tablet)

    The second option:


    »Make out \ pay the order without attaching files

    »Receive email with notification of order number

    »Reply to this email and attach your files (audio, photo)

    How to place an order with ANDROID

    "1. Click on the select file (on our website, in the item card) and determine the available space \ folder on the phone

    »2. Create an audio file (s), save them on your phone or record via instant messengers or the Voice Recorder application.

    "3. Copy the audio file (s) to this folder (which can be accessed through the site)

    "4. Complete and pay for the order from a mobile phone (tablet)

    The second option:


    »1, Make out \ pay the order without attaching files

    "2. Receive an email with a notification with the order number

    "3. Reply to this email and attach your files (audio, photo)



    PAYMENT

    What are the available payment methods?

    »On the site at registration (by card or via e-wallets)

    »Upon receipt (in cash or by card) - except for RF mail !!!

    »In the case of a non-standard order, you can make a payment to any details listed on this page.

    * Sales receipt is sent to your phone in the form of SMS



    QUESTIONS RELATED TO CREATING MUSIC

    How to write your voice correctly


    Use for this ANY recording device! Voice recorder, microphone, on a computer, phone, tablet, laptop.

    »1) Prepare the text (write on paper)

    "2) Tune in (place a mirror next to it and be sure to smile while reading)

    "3) Make 2-3 recording options (make one file, let there be pauses, hesitations, all this can be cut out later)

    4) Edit. This can be done in free programs or poison us.

    Where can I get an audio file?


    »Buy in high quality here

    »Order the production of an audio clip with us

    »Find \ download on the Internet

    »Record your voices for free!

    How can I edit, trim, mix an audio file?

    »Install the necessary software or download the mobile application

    »Take advantage of free plugins on the PC, for example these

    »Contact freelancing, recording studios or us

    Can I collect the voices of my loved ones and send you whatsApp?

    Yes of course! You can collect the voices of all your loved ones and send them to us. For one order we can accept no more than 10 audio files. Includes background music. Let me remind you that we accept files in any format.